Mortgages boost member loyalty
Members need mortgages. Credit unions that offer mortgages deepen their relationships with members and retain more members.
Sell other products
More than a mortgage CUSO
Providing a great mortgage experience for your members requires more than just handing them an application. When you partner with MAM, you get marketing support and an approach tailored to your needs.
Digital lead-gen tools
Our suite of digital lead-generation tools includes online mortgage calculators that can be integrated into your website. They help you reach existing members and attract new ones.
Turnkey mortgage services
From marketing mortgage loans to closing and servicing loans, we offer a full suite of mortgage solutions. Our offerings include sales, marketing, compliance, operations, servicing, and secondary markets.
A full suite of mortgage products and solutions
Your members have a wide variety of mortgage needs -- from traditional 30-year loans and FHA to Veterans Administration mortgages and other products. We offer a range of standard and custom mortgage products. With our long-term underwriting experience, we can also help you offer safe, effective, and compliant mortgage solutions, such as home equity lines of credit and home equity loans.
We work as an extension of your team to design and deliver a member-centered mortgage experience that fits your credit union. We apply the experience gained from other partnerships, plus the insights you have about your members and your market, to craft a competitive mortgage program for your credit union.
We have a robust library of marketing assets, including digital and collateral templates, emails, website articles, video and more. These resources can strengthen your mortgage marketing efforts, helping you attract and retain members.
Member service is at the heart of our purpose and culture. Every credit union and every credit union member we work with also gets:
Exceptional member service
Experienced mortgage professionals
Always up-to-date compliance practices
How do you want to work with us?
Whether your credit union has never offered mortgages, or you’re simply not satisfied with your current mortgage provider, MAM offers you choices.
Our programs allow you to offer competitive mortgage products to your members while keeping related expenses off your income statement.
Our vision is to create a premium mortgage experience for members delivered through
leading-edge technology and member-focused customer service.
Partner credit unions benefit from our flexibility, commitment to continuous improvement,
and the shared learnings from our growing network of credit unions across the country.
“From the beginning, the onboarding process was transparent and extremely well organized. As complicated as the mortgage lending business has become, it was refreshing to have a partner that made the process so simple and was extremely helpful educating our staff.”
“Tim proved to be everything we hoped for and by far exceeded both the capabilities and practice of anyone we have ever worked with in almost 35 years. We will pass your name along to anyone looking for a stellar credit lender. Thank you, Member Advantage Mortgage!”
“From pre-approval to closing, Stella handled every phase smoothly and professionally. In addition, she was friendly and courteous, and allayed any concerns during what we all know is a stressful process…I won't hesitate to recommend her to anyone who needs a mortgage.”
“I just wanted to express to you how Tina, Abbie, and the Member Advantage Mortgage team were able to help me with my financial needs. I am finally closing on my home and will be saving $750 a month!!!”
“I wanted to take the time to not only recognize, but applaud Ken and Jody on their PHENOMENAL work efforts in my home financing. Not only are they thorough and VERY attentive, they are also on the ball…I would recommend them to anyone for financing.”
We're eager to hear from you...
And to show you how we can provide a solution that fits your mortgage lending needs.
Please feel free to contact us with any questions or comments, and we will respond to you within 24 hours.
*Gerard Du Toit, G. T. and Maureen Burns, M. B. November 2017. Evolving the Customer Experience in Banking. Bain & Company. https://media.bain.com/Images/BAIN_REPORT_Evolving_the_Customer_Experience_in_Banking.pdf
**Charlie Wise, C. W. June 2016. Before and After a Mortgage Event: A Consumer Behavior Study. Transunion. https://www.transunion.com/blog/before-and-after-a-mortgage-event-a-consumer-behavior-study
†Fred Reichheld, F. R. January 2006. Retaining Customers is the Real Challenge. Bain & Company. https://www.bain.com/insights/retaining-customers-is-the-real-challenge/